Iris — Help & User Guide

A step-by-step walk-through of the Iris live interpreter, from first sign-up to exporting a transcript. Iris is a real-time AI interpreter for live, in-person conversations — up to 6 participants, each speaking a different language. No app to install.

1. Create your account

1. Open interpret.dendritesai.com.
2. Click Sign in (top right of the landing page).
3. Click the Create account tab.
4. Fill in your email, a password (8+ chars), and your full name (optional but recommended — Iris uses it when introducing you to other participants).
5. The Cloudflare "I'm not a robot" widget appears briefly. Wait for the green check (1-2 seconds), then click Create account.
6. You'll see "Check your email".

Verify your email

Open the email from Iris by Dendrites AI <[email protected]> and click Verify my email.

• Verification links expire in 24 hours.
• If you don't see it, check spam, then click Resend verification email (rate-limited to once every 5 minutes).

After clicking the link you'll see "Email verified ✓". Click Sign in, enter your email + password, and you're in.

2. Set up your profile (one-time)

The first time you sign in, Iris asks for two pieces of info:

You can edit these any time from the Profile button at the top of the New session screen.

3. Start a new session

Participants (required)

You're automatically added as Person 1 (the host) with your name and default language. To add the people you'll be talking to:

• Click + Add another participant
• Type their name ("Maria", "Dr. Garcia", "Patient", whatever feels natural — Iris will use it when addressing them)
• Pick their language from the 35-language list
• (Optional) Tap 🎤 Register and speak naturally for 6 seconds — helps Iris attribute who's speaking later

Add up to 6 participants total. Each can speak a different language.

Domain (required)

Pick the closest match — it subtly tunes how Iris translates:

Advanced options (optional)

• Verbatim mode — preserves "uh", "um", repeated words, exact word order. Required for legal proceedings.
• Ephemeral session — no transcript saved.
• Noisy environment — café/street/hospital corridor. Iris ignores distant/quiet voices.
• Headset / earphones — near-field mic; tells Iris to expect very clean audio.
• Custom glossary — one term per line. Examples: metformin · Dr. Khan = Dr Khan
• Retention — how long the session is kept (default 30 days).

Click Start session

Iris greets the non-host participants in their own language(s), addressing each by name and mentioning you. Iris does NOT introduce itself in your language — saves time.

4. During the conversation

You'll see a big circular mic button:

Workflow

1. Tap the mic once to start. Iris greets the other participants in their language.
2. Take turns talking. Pause briefly (1-2 seconds) between sentences so Iris knows when to translate.
3. Iris translates each utterance into every other participant's language, in turn.
4. Speech bubbles appear below — color-coded by speaker.
5. Quick actions: ↻ Repeat · 🐢 Slower · 📖 Define · ❓ Clarify
6. Tap End when done.

What Iris will and won't do

✅ Translate exactly what was said — names, numbers, dates, money, dosages preserved literally.
✅ Match tone and register (formal/casual).
✅ Stay silent when there's no speech to translate.

❌ Will NOT add information not actually spoken.
❌ Will NOT give medical/legal/financial advice.
❌ Will NOT translate background noise or distant chatter.
❌ Will NOT continue talking once participants are speaking.

If audio is unclear, Iris will say once, in the original language: "Sorry, I didn't catch that — could you say it again?"

5. After the session — summary, transcript, export

When you tap End:

1. Iris generates a summary (key topics, decisions, action items).
2. The summary is shown on screen.
3. Export options:
   • ⬇ TXT — plain text transcript with summary header
   • ⬇ Markdown — formatted, ready for paste into notes/email
   • ⬇ JSON — machine-readable
4. Click Back to home.

Recent sessions appear at the bottom of the picker. Click any to view the full transcript and re-export. Sessions are deleted automatically when their retention runs out (default 30 days).

6. Plans and quotas

Overage at $0.30 / min beyond your plan. The picker shows your remaining minutes — e.g. "Free plan · 15/15 minutes left this period."

7. Privacy and data

• All data lives in our isolated us-east-1 infrastructure, separate from any other product.
• Audio is not stored on our servers during real-time translation — it streams directly between your browser and OpenAI.
• Transcripts are stored in your account and visible only to you.
• Email verification is required before you can start sessions — protects against abuse.
• Transcripts are automatically PHI-redacted in medical mode (SSN, phone, email, dates).
• You can delete your account from the Profile screen — permanent within 24 hours.

See Privacy Policy for the full statement.

8. Troubleshooting

9. Support